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Webroot Inc. Geno Atkins Hat , is an internet security services provider for businesses and consumers. The company introduced antivirus protection with the Webroot Antivirus followed by launch of the Webroot AntiVirus with AntiSpyware and Desktop Firewall with added firewall protection feature. The company achieved success with launch of the Webroot Mobile Security for Android operating system for smartphones and tablets. The application software was basically designed to protect against viruses from apps and against the threats created when mobile devices are lost. The SecureAnywhere products and mobile security offerings were expanded to include the iOS mobile operating system after their tremendous success. Webroot also had the worst results out of 20 products tested by AV-Comparatives in the September 2012 File Detection Test of Malicious Software, both in terms of malware detection rates and false alarms.

Webroot strives to ensure friendly experience of its customers in installing or uninstalling their softwares A.J. Green Hat , but occasionally errors do occur. The following information may help users if they receive such errors.


Trouble faced in installing or uninstalling Webroot programs


It is recommended that certain errors related to install or uninstall can be resolved by either uninstalling any previously installed Webroot security software or by running specialized cleanup utilities first and then reinstalling it.


The following are recommended steps to be followed:


For Windows XP
Step 1: Click on the Start button and open the Control Panel.
Step 2: Select 鈥淎dd or Remove Programs鈥? and then select the 鈥榃ebroot鈥?security product from the list and click 鈥楻emove鈥?
Step 3: Restart computer after the uninstall is complete.


For Windows Vista or Windows 7:
Step 1: Click on the Start button and open the Control Panel.
Step 2: Double-click on either 鈥淯ninstall a Program鈥?or 鈥淧rograms and Features鈥?whichever appears.
Step 3: From the list, select the 鈥榃ebroot鈥?security product and click 鈥楿ninstall鈥?
Step 4: After the uninstall is complete Andy Dalton Hat , restart the computer.
Another common error incurred with the Webroot program appears as follows:


鈥渆rror: Authentication with WebRoot Failed in 鈥?br > The main cause of the problem is associated with the Netscaler Not storing credentials. It is recommended that the users upgrade the Netscaler to Version 11.0 build + or Version 11.1 build +. In order to get the authentication done to WebRoot properly the below-mentioned parameters should be passed:
Here device_id should be sysid and user_id is SN:
Sys_id comes from 鈥渟how ns hardware鈥?p>

And lastly, an issue with the Webroot Anywhere Anti-Virus Software is discussed. Many users come across the 1308 error with the When installing Autodesk software and on navigating to the folder the file already exists. In this case Michael Jordan Hat , users are recommended to follow the following steps:


Step 1: Delete the following fold
Step 2: Re-download the software as a browser download. You will need to re-extract the software with Anti-virus software off [Webroot SecureAnywhere].
Step 3: Exit the installation.
Step 4: Right Mroperties and change the permissions to Full control.
Step 5: Confirm that Webroot SecureAnywhere Anti-Virus has been disabled.
Step 6: Run the > Right Mouse Click > Run as Administrator.


If issue still persist after following these steps, you may please contact 247 Webroot Support for further assistance.


Source: How to Fix Webroot Authentication and 1308 Error?How to Fix Webroot Authentication and 1308 Error?

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